Questions answered

Yes, for the goods. The price shown for your options is what you pay at checkout, plus delivery. Delivery to a UK mainland address is £7.95 per order, or free when the goods in your basket reach £100 after discount codes. Design fees do not count towards the £100.

Every size, number of parts, paper, quantity and speed costs a different amount to make, so the price box recalculates each time you change an option. What you see is the real price for that exact combination.

Much of the cost of a print job is setting it up. Extra books add paper and binding, so the price per book falls as the quantity rises. The product page shows the change as you choose.

Send the details through the Get a quote page, for example numbered raffle tickets, different wording on each NCR copy or a very large run. A person replies with what is possible and a price.

By debit or credit card at checkout, processed securely by Stripe, so your full card number is never seen or stored by us. You can check out as a guest.

No carbon required. The paper is coated so writing on the white top sheet copies through to the coloured sheets underneath, with no carbon paper.

Yes. Each book holds 50 sets, numbered in sequence. If you need a different starting number, write it in the order notes and we confirm it with you before printing. NCR pads and loose sets are not numbered.

Duplicate is 2-part (white and yellow). Triplicate is 3-part (white, yellow and pink). 4-part adds blue.

A book keeps every numbered copy together, a pad lets each completed set tear away whole, and loose sets suit clipboards and binders or forms with terms on the back.

Our help centre summarises GOV.UK's list, such as a unique number, your business name and address, the customer's details, what you supplied, the dates and the amounts. It is general information, not legal or tax advice, so check with GOV.UK or your accountant.

Every upload gets an automatic check for size and resolution before you pay. If you want a person to look over the file as well, add File Check for £4.99.

If the automatic check finds the resolution too low, you can upload a better file, choose to send the right file later, add File Check for £4.99, or hand the job to our Artwork & Design Service.

Yes. Design it online on the product page, or add the Artwork & Design Service: typesetting, design from your brief, a logo redraw or a new logo, at fixed fees.

Delivery to a UK mainland address is £7.95 per order, or free when the goods in your basket reach £100 after discount codes. Design fees do not count towards the £100. Mainland Highlands postcodes add £10 once per order; Northern Ireland and the islands are quoted first.

Each product shows its production days for each speed, from 5 working days for letterheads to 12 for invoice books on Saver. Production starts once your order and artwork are in, and the courier usually takes 1 to 3 working days after that.

No, we deliver within the UK only.

Items printed to your own design cannot be returned because you changed your mind, but faulty, damaged or wrong items are reprinted or refunded. Details are on the returns and refunds page.

Send photos of the items and the packaging through the contact form within 48 hours, with your order number, and we will reprint or refund.