On this page 6 sections
Every order goes through two stages: we print and finish it, then a tracked courier brings it to you. Both are shown before you pay: the production days next to each speed in the price box, and the delivery charge in the basket.
How long delivery takes
Add the production days to the courier time. Production is counted in working days (Monday to Friday, excluding UK bank holidays) and starts once your order is placed and your artwork is in. The courier then usually takes 1 to 3 working days, and you get a tracking email when the parcel leaves us.
Example: letterheads on the Saver speed (5 working days), ordered with artwork on a Monday, are ready to leave the following Monday and usually arrive between Tuesday and Thursday that week.
Production time by product
| Product | Opening speed |
|---|---|
| Letterheads | Saver, 5 working days |
| Compliment slips, event tickets | Saver, 6 working days |
| Printed envelopes | Standard, 6 working days |
| A4 continuation sheets | Saver, 7 working days |
| Desk pads | Saver, 9 working days |
| Self-inking company stamps | Saver, 10 working days |
| NCR pads, NCR sets | Saver, 11 working days |
| Invoice books | Saver, 12 working days |
Running low on invoice books? Reorder when you start your last book rather than your last page. Standard and Express speeds sit in the price box with their own days and price; a quicker speed shortens production, while the courier service stays the same.
What delivery costs
- £7.95 per order to any address in England, Wales or mainland Scotland, one charge for the whole basket.
- Free when the goods in your basket come to £100 or more after any discount code. Artwork and design fees do not count towards the £100.
- Design-only orders carry no delivery charge: the finished files are emailed to you.
Highlands, islands and Northern Ireland
Mainland Highlands postcodes, such as Inverness, Fort William, Oban and Thurso, pay the mainland rate plus £10 once per order, including orders that otherwise ship free. Checkout cannot price Northern Ireland, the Scottish islands, the Isle of Man, the Channel Islands, the Isles of Scilly or the Isle of Wight, so for those ask for a quote and we will confirm the delivery cost before you pay. We deliver within the UK only.
Big orders
Large runs of envelopes, letterheads or NCR sets can arrive in several heavy boxes. If there is a goods-in time, a side entrance or a neighbour who takes parcels, add it to the delivery note at checkout.
Damaged or missing boxes
Check the boxes when they arrive. If anything is damaged or missing, send photos of the items and the packaging through the contact form within two days of delivery, and we reprint the books or refund you. Your legal rights are set out on the returns and refunds page and are not affected.
Seller: FAT PRINT LTD, registered in England & Wales, company number 17494787. Registered office: Unit 3, 116 Bury New Road, Manchester M8 8EB.